Shipping policy
Thank you for shopping with Mariah’s Essentials! We’re committed to making your shopping experience as smooth as possible from checkout to delivery.
Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully completed.
Orders placed on weekends or holidays may begin processing on the next business day.
Once your order has shipped, you will receive a shipping confirmation with tracking information when available.
Estimated Delivery Times
After processing, most orders are expected to arrive within approximately 7–15 business days.
Delivery times are estimates and may vary depending on the item, destination, carrier, holidays, weather conditions, or other circumstances outside our control.
Some orders containing multiple items may arrive in separate packages or on different days.
Shipping Costs
Any applicable shipping charges will be displayed at checkout before you complete your purchase.
Promotional or free-shipping offers may be available from time to time and are subject to the terms of the applicable promotion.
Tracking Your Order
When tracking information is available, it will be sent to the email address or contact information provided during checkout.
Please allow a short period after receiving your shipping confirmation for tracking information to update in the carrier’s system.
Multiple Packages
If you purchase multiple products in the same order, your items may be shipped separately. This means you may receive more than one package or tracking number for a single order.
If part of your order arrives before the rest, this does not necessarily mean an item is missing.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error in your shipping information, please contact us as soon as possible. We will make reasonable efforts to correct the address before shipment, but changes cannot be guaranteed once an order has entered processing or shipped.
Delayed Packages
Occasional carrier delays can occur after an order has shipped.
If your tracking information has not updated for an extended period or your package has not arrived within the expected delivery window, please contact us so we can help investigate the shipment.
Lost or Missing Packages
If tracking indicates that your package has been lost in transit, please contact us so we can review the situation and determine the appropriate resolution.
If tracking shows a package as delivered but you cannot locate it, please first check around the delivery location, with household members or neighbors, and with the carrier. If you are still unable to locate your package, contact us for assistance.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us as soon as possible and include photographs of the item and packaging when possible.
Please see our Return & Refund Policy for additional information.
International Shipping
At this time, shipping availability is determined at checkout based on the delivery destination.
Any applicable customs duties, taxes, or import fees may be the responsibility of the customer unless otherwise stated during checkout.
Contact Us
If you have questions regarding your shipment or order, please contact:
Mariah’s Essentials
Email: mariahsessentials@gmail.com